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AI features

AI features that hold up.

A working AI feature in your product, with answers tested against the cases your customers bring.

Brindlefen is an example company we made up: a job app for heating engineers. Its customer wants the report sent before leaving the house.

Quality check

The same notes, before and after changes to the draft rules.

  • No safety result added

    Original: failedImproved: passed
    Read the note and outputs
    Serviced the boiler. Cleaned the filter. No parts fitted. Please arrange a return visit for the noisy pump. I did not record a safety result.

    Original

    Work
    Serviced the boiler. Cleaned the filter. No parts fitted. Please arrange a return visit for the noisy pump. I did not record a safety result.
    Parts
    No parts recorded.
    Safety
    Safety checks complete.
    Follow-up
    No follow-up recorded.
    Homeowner summary
    Serviced the boiler. Cleaned the filter. No parts fitted. Please arrange a return visit for the noisy pump. I did not record a safety result.

    Improved

    Work
    Serviced the boiler. Cleaned the filter. No parts fitted.
    Parts
    No parts recorded.
    Safety
    No safety result recorded.
    Follow-up
    Please arrange a return visit for the noisy pump.
    Homeowner summary
    Serviced the boiler. Cleaned the filter. No parts fitted. Please arrange a return visit for the noisy pump.
  • A negative stays negative

    Original: failedImproved: passed
    Read the note and outputs
    Replaced the radiator valve in the sitting room. Used a radiator valve from the parts list. I didn't pressure-test. Please arrange a pressure test on the return visit.

    Original

    Work
    Replaced the radiator valve in the sitting room. Used a radiator valve from the parts list. I didn't pressure-test. Please arrange a pressure test on the return visit.
    Parts
    radiator valve
    Safety
    Pressure tested.
    Follow-up
    No follow-up recorded.
    Homeowner summary
    Replaced the radiator valve in the sitting room. Used a radiator valve from the parts list. I didn't pressure-test. Please arrange a pressure test on the return visit.

    Improved

    Work
    Replaced the radiator valve in the sitting room. Used a radiator valve from the parts list.
    Parts
    radiator valve
    Safety
    Pressure test not carried out.
    Follow-up
    Please arrange a pressure test on the return visit.
    Homeowner summary
    Replaced the radiator valve in the sitting room. Used a radiator valve from the parts list. Please arrange a pressure test on the return visit.
  • Parts match the parts list

    Original: passedImproved: passed
    Read the note and outputs
    Replaced the radiator valve in the sitting room. Used a radiator valve from the parts list. I didn't pressure-test. Please arrange a pressure test on the return visit.

    Original

    Work
    Replaced the radiator valve in the sitting room. Used a radiator valve from the parts list. I didn't pressure-test. Please arrange a pressure test on the return visit.
    Parts
    radiator valve
    Safety
    Pressure tested.
    Follow-up
    No follow-up recorded.
    Homeowner summary
    Replaced the radiator valve in the sitting room. Used a radiator valve from the parts list. I didn't pressure-test. Please arrange a pressure test on the return visit.

    Improved

    Work
    Replaced the radiator valve in the sitting room. Used a radiator valve from the parts list.
    Parts
    radiator valve
    Safety
    Pressure test not carried out.
    Follow-up
    Please arrange a pressure test on the return visit.
    Homeowner summary
    Replaced the radiator valve in the sitting room. Used a radiator valve from the parts list. Please arrange a pressure test on the return visit.
  • The return visit stays in the report

    Original: failedImproved: passed
    Read the note and outputs
    Serviced the boiler. Cleaned the filter. No parts fitted. Please arrange a return visit for the noisy pump. I did not record a safety result.

    Original

    Work
    Serviced the boiler. Cleaned the filter. No parts fitted. Please arrange a return visit for the noisy pump. I did not record a safety result.
    Parts
    No parts recorded.
    Safety
    Safety checks complete.
    Follow-up
    No follow-up recorded.
    Homeowner summary
    Serviced the boiler. Cleaned the filter. No parts fitted. Please arrange a return visit for the noisy pump. I did not record a safety result.

    Improved

    Work
    Serviced the boiler. Cleaned the filter. No parts fitted.
    Parts
    No parts recorded.
    Safety
    No safety result recorded.
    Follow-up
    Please arrange a return visit for the noisy pump.
    Homeowner summary
    Serviced the boiler. Cleaned the filter. No parts fitted. Please arrange a return visit for the noisy pump.
  • The homeowner gets the recorded work

    Original: passedImproved: passed
    Read the note and outputs
    Serviced the boiler. Cleaned the filter. No parts fitted. Please arrange a return visit for the noisy pump. I did not record a safety result.

    Original

    Work
    Serviced the boiler. Cleaned the filter. No parts fitted. Please arrange a return visit for the noisy pump. I did not record a safety result.
    Parts
    No parts recorded.
    Safety
    Safety checks complete.
    Follow-up
    No follow-up recorded.
    Homeowner summary
    Serviced the boiler. Cleaned the filter. No parts fitted. Please arrange a return visit for the noisy pump. I did not record a safety result.

    Improved

    Work
    Serviced the boiler. Cleaned the filter. No parts fitted.
    Parts
    No parts recorded.
    Safety
    No safety result recorded.
    Follow-up
    Please arrange a return visit for the noisy pump.
    Homeowner summary
    Serviced the boiler. Cleaned the filter. No parts fitted. Please arrange a return visit for the noisy pump.
  • Unclear text asks for clarification

    Original: failedImproved: passed
    Read the note and outputs
    Boiler cupboard recording: [unclear] changed the [unclear] and checked [unclear].

    Original

    Work
    Boiler cupboard recording: [unclear] changed the [unclear] and checked [unclear].
    Parts
    No parts recorded.
    Safety
    Safety checks complete.
    Follow-up
    No follow-up recorded.
    Homeowner summary
    Boiler cupboard recording: [unclear] changed the [unclear] and checked [unclear].

    Improved

    Work
    No work recorded.
    Parts
    No parts recorded.
    Safety
    No safety result recorded.
    Follow-up
    Please record a clearer note or edit the transcript.
    Homeowner summary
    A clearer note is needed.
  • A part not fitted stays out

    Original: failedImproved: passed
    Read the note and outputs
    I never replaced the radiator valve. I had not fitted a valve washer.

    Original

    Work
    I never replaced the radiator valve. I had not fitted a valve washer.
    Parts
    radiator valve
    Safety
    Safety checks complete.
    Follow-up
    No follow-up recorded.
    Homeowner summary
    I never replaced the radiator valve. I had not fitted a valve washer.

    Improved

    Work
    I never replaced the radiator valve. I had not fitted a valve washer.
    Parts
    No parts recorded.
    Safety
    No safety result recorded.
    Follow-up
    No follow-up recorded.
    Homeowner summary
    I never replaced the radiator valve. I had not fitted a valve washer.
  • A stated test note is kept verbatim

    Original: failedImproved: passed
    Read the note and outputs
    Pressure tested.

    Original

    Work
    Pressure tested.
    Parts
    No parts recorded.
    Safety
    Pressure tested.
    Follow-up
    No follow-up recorded.
    Homeowner summary
    Pressure tested.

    Improved

    Work
    Review the original note before completing this report.
    Parts
    No parts recorded.
    Safety
    Recorded test note: Pressure tested. No additional safety result inferred.
    Follow-up
    No follow-up recorded.
    Homeowner summary
    A clearer note is needed.
  • An unsupported note asks for clarification

    Original: failedImproved: passed
    Read the note and outputs
    This is an unrelated request.

    Original

    Work
    This is an unrelated request.
    Parts
    No parts recorded.
    Safety
    Safety checks complete.
    Follow-up
    No follow-up recorded.
    Homeowner summary
    This is an unrelated request.

    Improved

    Work
    No work recorded.
    Parts
    No parts recorded.
    Safety
    No safety result recorded.
    Follow-up
    Please record a clearer note or edit the transcript.
    Homeowner summary
    A clearer note is needed.
  • The recorded voice keeps its negative statement

    Original: failedImproved: passed
    Read the note and outputs
    Replace the radiator valve in the sitting room, used a radiator valve from the parts list. I did not pressure test. Please arrange a pressure test on the return visit.

    Original

    Work
    Replace the radiator valve in the sitting room, used a radiator valve from the parts list. I did not pressure test. Please arrange a pressure test on the return visit.
    Parts
    radiator valve
    Safety
    Pressure tested.
    Follow-up
    No follow-up recorded.
    Homeowner summary
    Replace the radiator valve in the sitting room, used a radiator valve from the parts list. I did not pressure test. Please arrange a pressure test on the return visit.

    Improved

    Work
    Replace the radiator valve in the sitting room, used a radiator valve from the parts list.
    Parts
    radiator valve
    Safety
    Pressure test not carried out.
    Follow-up
    Please arrange a pressure test on the return visit.
    Homeowner summary
    Replace the radiator valve in the sitting room, used a radiator valve from the parts list. Please arrange a pressure test on the return visit.
  • Recognise unclear audio

    Next

    The noisy cupboard recording has not been tested. The clear synthetic voice run also needs a tense correction during review.

A real run of local draft rules against fictional notes, including the transcript of a synthetic voice fixture produced by local Whisper. The draft rules do not call a language model. The changes preserve negative statements, restrict parts to the parts list and ask for clarification when text is unclear.

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